Information We Collect
arynaviaelexaageli collects various types of personal information to provide you with effective financial education and support services. We believe in transparency about what we collect and why.
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Contact Information: Name, email address, phone number, and mailing address when you register for our programs or contact us directly
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Educational Background: Information about your current knowledge level, learning goals, and educational preferences to customize your experience
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Financial Information: General financial goals and interests (not specific account details or sensitive financial data)
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Technical Data: IP address, browser type, device information, and website usage patterns for improving our services
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Communication Records: Records of your interactions with our support team and educational consultants
We Never Collect Sensitive Financial Data
arynaviaelexaageli does not request or store bank account numbers, credit card details, Social Insurance Numbers, or other sensitive financial information. Our focus is purely educational.
How We Use Your Information
Your personal information helps us deliver personalized financial education that matches your learning style and goals. Here's exactly how we use what you share with us:
Information Type | Primary Use | Legal Basis |
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Contact Details | Program enrollment, updates, support communication | Contractual necessity |
Learning Preferences | Customizing educational content and methodology | Legitimate interest |
Usage Analytics | Website improvement and user experience enhancement | Legitimate interest |
Communication History | Providing consistent, quality support | Contractual necessity |
We also use aggregated, anonymized data to improve our educational programs and develop new learning materials. This helps us understand which topics resonate most with Canadian learners and how we can better serve the financial education community.
Data Sharing and Third Parties
arynaviaelexaageli takes a conservative approach to sharing your personal information. We only work with trusted partners who support our educational mission and maintain the same high privacy standards we do.
Service Providers We Work With:
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Email delivery services for sending course materials and program updates
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Cloud storage providers for secure data backup and accessibility
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Analytics services to understand website usage and improve user experience
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Payment processors for secure handling of program fees
No Selling or Renting of Data
We never sell, rent, or trade your personal information to marketers, advertisers, or other third parties. Your data stays within our trusted network of educational service providers.
All third-party providers are contractually bound to protect your information and can only use it for the specific services they provide to arynaviaelexaageli. We regularly review these relationships to ensure ongoing compliance with Canadian privacy standards.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA, you have significant control over your personal information. We've designed straightforward processes to help you exercise these rights.
Access Your Data
Request a complete copy of the personal information we hold about you. We'll provide this within 30 days at no charge.
Update Information
Correct any inaccurate or outdated personal information in your account at any time through your profile or by contacting us.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Withdraw Consent
Opt out of marketing communications or withdraw consent for optional data processing activities.
To exercise any of these rights, contact our Privacy Officer at help@arynaviaelexaageli.com with "Privacy Request" in the subject line. Include your full name and account email address. We'll respond within 30 days and may need to verify your identity for security purposes.
Security and Protection Measures
Protecting your personal information is fundamental to how we operate. We've implemented multiple layers of security to keep your data safe from unauthorized access, alteration, or disclosure.
Technical Safeguards:
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SSL encryption for all data transmission between your browser and our servers
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Encrypted storage of all personal information in secure, Canadian-based data centers
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Regular security audits and penetration testing by independent security firms
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Multi-factor authentication for all staff accessing personal information
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Automated backup systems with geographic redundancy
Administrative Controls: Only authorized personnel can access personal information, and only when necessary for their job functions. All staff receive regular privacy training and sign confidentiality agreements. We maintain detailed access logs and monitor for unusual activity.
While we implement strong security measures, no system is completely immune to risks. We'll notify you promptly if we discover any security incident affecting your personal information, along with steps we're taking to address it.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Data Type | Retention Period | Reason |
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Active Account Information | Duration of relationship | Service provision |
Financial Transaction Records | 7 years | Legal compliance |
Marketing Communications | Until unsubscribe | Consent-based |
Website Analytics | 26 months | Business analysis |
When we no longer need your information, we securely delete it using industry-standard data destruction methods. For electronic data, this means multiple-pass overwriting that makes recovery impossible. Physical documents are shredded and disposed of through certified destruction services.
Account Closure Process
If you close your account, we'll delete your personal information within 90 days, except for records we're legally required to maintain for tax and regulatory purposes.
Privacy Questions and Concerns
Our Privacy Officer is available to address any questions about this policy or how we handle your personal information.
Privacy Officer
arynaviaelexaageli Financial Education
2 St Clair Ave W #1300
Toronto, ON M4V 1L5
Canada
Email: help@arynaviaelexaageli.com
Phone: +1 (506) 871-0050
If you're not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.